Accommodation Categories and Descriptions
Arrival/Departure Time:
• Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
Children Policy:
• Children's age break is 17 years old.
Maximum Occupancy:
• Superior Deluxe Garden View - 4 adults or 2 adults and 2 children.** Deluxe Room Resort View - 4 adults or 2 adults and 2 children.** Superior Deluxe Ocean View - 4 adults or 2 adults and 2 children.** Concierge Level - 2 adults. Deluxe Family Room - 2 adults with 4 children or 4 adults with 2 children. Guests must included children in this category.* 2 Bedroom Presidential Suite - 6 adults or 4 adults and 2 children.*
*Including infants.
*A 5th body in the room will be allowed to stay in the same room with 4 guests if it is an infant (ages 0 to 3 years).
Superior Deluxe Gardenview, Double Jacuzzi, in room wine and fruit, balcony (most with hammock), 492.5 square feet. Bedding: 2 double beds.
• View: Garden or Ocean.
Deluxe Resort View Room, Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony with a hammock, views of resort or common areas, 492.5 square feet. Bedding: 2 double beds.
Superior Deluxe Oceanview, Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony with a hammock Bedding: 2 double beds.
Concierge Level, Rooms with best view, located near the lobby and floors 2 & 3, double Jacuzzi, balcony with hammock.
Bedding: 1 king bed.
Deluxe Family Room, 2 connecting Superior Deluxe rooms, room one has 1 king size bed, room two has 2 double beds, chairs, table and hammock, double Jacuzzi & private bath/shower, video game player in room with selection of games (upon request), movie selections (upon request), welcome amenities for family, "Fun in the Sun Bucket Kit", mini bar stocked with kid friendly drinks and snacks, mini bathrobes and slippers, children's room service, menu children's bath products, family guide with activity schedules. Rollaway beds are not permitted in this category. View: Garden or Partial Ocean.
2 Bedroom Presidential Suite, 1 bedroom with a king size bed, double Jacuzzi and private bath with shower only. The other bedroom with 2 double beds, double Jacuzzi and private bath with shower only. Terrace with lounge chairs, chairs & table. Living room. Dining room.
Concierge Level Room Category Inclusions 2011-2012:
• Rooms with best views and locations
• King beds guaranteed
• Special room service menu (select restaurant menu)
• Two 25 minute massages on the Beach/Spa (location varies per resort)
• Nightly turn down service guaranteed
• Nightly petit fours
• Expresso/American coffee machine
• Luxury bath amenities
• DVD player/CD player -iPod dock/radio/alarm clock
• Pillow menu
• Aromatherapy
• Professional blow dryer
• Exclusive concierge phone service
• Private dinner on the beach at select locations (once per stay) * Available at Aventura Spa Palace, Sun Palace, Moon Palace Golf & Spa Resort (Cancun) & Aventura Cove Palace
• Upgrade brand of liquors in room dispenser
• Private beach lounge chair area with waiter service Available At Aventura Spa Palace, Sun Palace, Moon Palace Golf & Spa Resort (Cancun) & Aventura Cove Palace
• Exclusive beach bag
• Private check in and out. Late check out and early check in subject to availability.
All accommodations include: hairdryer, bathrobes, ironing board, telephone, mini-bar, air conditioning, coffee/tea maker, rollaway bed (on request), internet access, shower, liquor dispenser, patio or balcony, television, alarm clock, crib (on request), room service (24-hour), iron, slippers, maid service, refrigerator, Jacuzzi and safe deposit box.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Food and Beverage Outlets
Lobby Bar General Opening Hours: 10:00am-1:00am
Pool Bar General Opening Hours: 10:00am-6:00pm
Ventanas Pizza & Pasta, Italian buffet open for dinner
La Hacienda, Mexican gourmet a la carte, open for dinner
Mundaca, Breakfast and lunch: International buffet. Dinner:
• Steakhouse a la carte
Sports Bar General Opening Hours: 5:00pm-2:00am
Add-On Package (Amber Collection 2011-2012)
AMBER COLLECTION 2011-2012
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location -*Justice of the Peace or Minister
• White avant-garde chairs
• Chairs of aisle walkway draped in rustic orange satin
• Crystal bases with amber gems for aisle
• Exotic silk flowers provided for aisle decor
• Amber Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed natural flower arrangements for judge's table with satin orange runner
• Horse drawn carriage for Bride's arrival
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony
• Blood analysis included for civil ceremony -**A dinner reservation for 35 guests
• Breakfast in bed the morning after the wedding
• Personal "My Palace Weddings Website"
• CD system available for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *An additional fee applies to all civil ceremonies **Dinner reservation guest accommodation depend on resort
Add-On Package (Amethyst Rose Collection 2011-2012)
AMETHYST ROSE COLLECTION 2011-2012
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location -*Justice of the Peace or Minister
• White avant-garde chairs
• Chairs of aisle walkway draped in amethyst purple satin
• Crystal bases with onyx stones for aisle
• Fuchsia & dusty pink dendrobium silk orchids provided for aisle decor
• Amethyst Rose Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed natural flower arrangements for judge's table with amethyst purple runner
• Horse drawn carriage for Bride's arrival
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony -*Blood analysis included for civil ceremony -**A dinner reservation for 35 guests
• Breakfast in bed the morning after the wedding
• Personal "My Palace Weddings Website"
• CD system available for ceremony
• Soloist for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *An additional fee applies to all civil ceremonies **Dinner reservation guest accommodation depend on resort
Add-On Package (Diamond Collection 2011-2012)
DIAMOND COLLECTION 2011-2012
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location -*Justice of the Peace or Minister
• White avant-garde chairs of aisle draped in silver satin
• Crystal bases with diamond gems for aisle
• White phalaenopsis silk orchids provided for aisle decor
• Diamond Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed natural flower arrangements for judge's table with silver satin runner
• Horse drawn carriage for Bride's arrival
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony -*Blood analysis included for civil ceremony -**A dinner reservation for 35 guests
• Breakfast in bed the morning after the wedding
• Personal "My Palace Weddings Website"
• CD system available for ceremony
• Soloist for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *An additional fee applies to all civil ceremonies **Dinner reservation depend on resort
Add-On Package (Emerald Collection 2011-2012)
EMERALD COLLECTION 2011-2012
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location -*Justice of the Peace or Minister
• White avant-garde chairs
• Crystal bases with river rocks for aisle
• Chairs of aisle walkway draped in peridot green satin
• Green cymbidium silk orchids provided for aisle decor
• Emerald Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed natural flower arrangements for judge's table with peridot green satin runner
• Horse drawn carriage for Bride's arrival
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony -*Blood analysis included for civil ceremony -**A dinner reservation for 35 guests
• Breakfast in bed the morning after the wedding
• Personal "My Palace Weddings Website"
• CD system available for ceremony
• Soloist for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *An additional fee applies to all civil ceremonies **Dinner reservation guest accommodation depend on resort
Add-On Package (Golf/Spa Package 2011-2012)
GOLF/SPA PACKAGE 2011-2012
Booking Dates: 05/24/2010 - 12/23/2011 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 12/23/2012
Package Inclusions:
• One round of golf or one select spa treatment per adult, per night.
• Transportation to and from the following golf courses are included: Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club.
• Rounds of golf include beverages, snacks and shared cart.
Please Note:
• Tee times and spa treatments can be reserved 90 days prior to client's arrival.
• Available spa treatments included in this package are:
• Aroma Reflexology (50 minutes), Sport Massage (50 minutes), Zen Shiatsu (50 minutes), invigorating leg & foot massage (25 minutes) plus refresher facial (25 minutes), face, head & shoulder acupressure (25 minutes) plus refresher facial (25 minutes), body scrub (25 minutes) plus manicure or pedicure (25 minutes).
• Tee times can be reserved 90 days prior to client's arrival.
• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: O11-52-998-193-2010 ext. 8760
• All adults sharing the same room must reserve the Golf/Spa Package. It can not be sold separately.
• Golf/Spa Package is interchangeable and can be used in any combination once per day. Number of green fees and select spa treatments are based on number of nights booked.
• Unused rounds of golf or spa treatments for any reason including weather conditions are non-refundable. No rain checks will be provided.
• Children ages 13 to 17 must be booked as adults to receive the Golf/Spa Package.
• Tee time and spa reservations are subject to space and availability.
• Stays that combine Golf/Spa and non Golf/Spa Package rates are only allowed to book their included tee times and select Spa treatments during the portion of their stay paying the Golf/Spa Package rate.
• Special restrictions apply for children 17 years of age and under when booking any Spa service.
• Select spa services apply for children ages 13-17 years old.
• Children do not have access to the Hydrotherapy area.
• An adult must accompany children ages 13-15 years old for the duration of the treatment.
Add-On Package (Honeymoon & Anniversary Package 2011)
HONEYMOON & ANNIVERSARY PACKAGE 2011
Booking Dates: 05/24/2010 - 12/23/2011 Travel Dates: 12/24/2010 - 12/23/2011
Package Inclusions:
• Mini honeymoon cake
• Bottle of sparkling wine
• Romantic candlelight dinner for 2
• Resort honeymooners t-shirts -10% gift shop discount
• Honeymoon desk -6:00pm check out (upon request & subject to availability)
• Breakfast in bed (upon request)
Please Note:
• Honeymoon couples must present proof of marriage within the past year.
• After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk, welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room. All honeymoon amenities apply to U.S. and Canada.
Add-On Package (Ruby Collection 2011-2012)
RUBY COLLECTION 2011-2012
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location -*Justice of the Peace or Minister
• White avant-garde chairs
• Chairs of aisle walkway draped in ruby red satin
• Crystal bases with ruby gems for aisle
• Ginger & Anthurium silk flowers provided for aisle decor
• Ruby Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed natural flower arrangements for judge's table with ruby red runner
• Horse drawn carriage for Bride's arrival
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony -*Blood analysis included for civil ceremony -**A dinner reservation for 35 guests
• Breakfast in bed the morning after the wedding
• Personal "My Palace Weddings Website"
• CD system available for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *An additional fee applies to all civil ceremonies **Dinner reservation guest accommodation depend on resort
Add-On Package (Sapphire Collection 2011-2012)
SAPPHIRE COLLECTION 2011-2012
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location -*Justice of the Peace or Minister
• White avant-garde chairs
• Chairs of aisle walkway draped in cobalt blue satin
• Crystal bases with seashells for aisle
• Hydrangeas and iris silk flowers provided for aisle decor
• Sapphire Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed natural flower arrangements for judge's table with cobalt blue runner
• Horse drawn carriage for Bride's arrival
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony -*Blood analysis included for civil ceremony -**A dinner reservation for 35 guests
• Breakfast in bed the morning after the wedding
• Personal "My Palace Weddings Website"
• CD system available for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *An additional fee applies to all civil ceremonies **Dinner reservation guest accommodation depend on resort
Add-On Package (Unlimited Golf Package 2011-2012)
UNLIMITED GOLF PACKAGE 2011-2012
Booking Dates: 05/24/2010 - 12/23/2011 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 12/23/2012
Package Inclusions:
• Unlimited rounds of golf per adult per stay
• Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club)
• Beverages and snacks at course
• Shared cart
Please Note:
• Tee times can be reserved 90 days prior to client's arrival.
• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: 011-52-998-193-2012 ext. 8760
Specialty Package (All Inclusive Features 2011-2012)
ALL INCLUSIVE FEATURES 2011-2012
Booking Dates: 05/24/2010 - 12/23/2011 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 12/23/2012
Package Inclusions:
• Luxurious accommodations
• Fine dining
• Delicious snacks
• Top shelf drinks -24 hour room service
• Non motorized water sports at select locations
• Sensational daily & nightly entertainment
• Wireless internet
• Unlimited phone calls within Mexico and to the Continental U.S. and Canada. Some restrictions apply.
• Included internet use (30 minutes) in the business center, per room/per stay
• Taxes & gratuities
• Use of the facilities of all Palace Resorts in Cancun, Riviera Maya, Cozumel and Isla Mujeres (Transportation available from select resorts). Palace Resorts guests do not share exchange privileges at Le Blanc Spa Resort (Day pass purchase is required).
Package inclusions are subject to change.
Bonus Features
• Golf green fees
• Morning coffee
• Daily activities
• Parking
• Towels
• Use of Fitness Center
• Coffee/Tea (in room)
• Watersports (Non-Motorized)
• Welcome Drink
• Afternoon tea
• Bottled water
• Chaise lounges
• Use of Tennis Courts
Miscellaneous Information
Minimum Check In Age
• Minimum check in age is 18
